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Recent Service Alerts
- Webroot Update – Resolved 04/26/2017 09:10:17 AM – Due to a rule error that propagated for 13 minutes the afternoon of April 24th at 12:52pm CST, good applications were mistakenly categorized as malware. This has created many false positives across the affected systems and has resulted in those applications being quarantined and unable to function. Webroot has corrected the issue but there is a […]
- Webroot Issues Update 04/24/2017 05:41:14 PM – Webroot has confirmed this issue and it was a bad rule that was incorrectly flagging good files as viruses. The rule was live for 13 minutes before it got pulled. They are currently working to do a mass restore of any affected files.
- Webroot Issues 04/24/2017 04:12:30 PM – We are getting reports of Webroot falsely detecting good programs and quarantining them. Webroot has acknowledged the issue and we are disabling protection until this gets resolved. If you need any assistance or are having issues please submit a ticket by emailing firstname.lastname@example.org.